> ## Documentation Index
>
> Fetch the complete documentation index at: https://lithi.ai/llms.txt
>
> Use this file to discover all available pages before exploring further.

## Check the invoice first

Open the affected invoice and check its amount, due date, and current status. Compare it with the plan and usage you expect.

A processing status does not yet confirm payment.

## Pay through the hosted page

Choose the payment option shown on the invoice. Lithi opens a hosted payment page for you to complete the payment there.

Never enter card or bank details anywhere except that hosted page.

## If a payment does not appear

Read the payment status again after a short wait, since some methods take time to confirm. Keep the invoice and any payment reference.

An external record marked paid is not the same as a confirmed Lithi payment.

## If work is paused for billing

New quotes and new work can pause until an overdue invoice is resolved. Existing results and receipts stay available during this time.

## Ask for billing help

Share your organization name, the invoice reference, and what looks wrong. Leave out full card numbers, bank details, and passwords.