> ## Documentation Index
>
> Fetch the complete documentation index at: https://lithi.ai/llms.txt
>
> Use this file to discover all available pages before exploring further.

## Your sandbox session is no longer clean

Old sandbox jobs, profiles and result bundles pile up while you experiment. The next test then starts from a state you did not choose.

Resetting is the supported way to start again. It affects the synthetic session and nothing else.

## Check what you would lose first

List the sandbox jobs and results you still want to keep, and download anything you plan to refer to later.

A reset clears the session and removes its artifacts. Nothing outside the sandbox is touched, because sandbox identifiers are held separately from your live account.

If you are not sure whether a bundle is synthetic, look at the input it names. Sandbox scenarios run on declared synthetic input, never on your own data.

## Then do this

1. Download any sandbox result bundle you still need.
2. Run the sandbox reset command: lithi sandbox reset.
3. Open a fresh scenario when you are ready to test again.
4. Re-run your scenario end to end, so the new session has a state you can describe.

When you move to live work, repeat the same shape of work against real input, a real quote, and a real approval. Treat that as the first genuine test.

## What not to repeat

Never reuse a production identifier inside the sandbox, and never carry a sandbox identifier into live work. The two sets are deliberately separate, and mixing them makes your receipts hard to read afterwards.

Never treat a sandbox success as live readiness. Synthetic input is chosen so the path succeeds. It proves the shape of your call, not how your own data behaves, and not what your real work will cost.

## Get help safely

Send the sandbox scenario name, the sandbox job reference, and the request ID. Add the operation name, your client version, the contract release, and the time with its time zone.

Even in a sandbox, leave out payloads, key values, signed URLs, and banking information.

Read more about [sandbox reset and isolation](/docs/compute/sandbox/reset-and-isolation) and [moving from sandbox to live work](/docs/compute/sandbox/live-transition).