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What a security report establishes

What happens after you send a Lithi security report, what our acknowledgment confirms, and what it doesn't promise you.

Updated

A security report tells us about an issue you want Lithi to investigate. Our acknowledgment confirms we received it, and nothing more.

Haven't sent a report yet?
See what to include and how to test safely first.
Following up on a report?
Reply with your report reference and only the extra detail needed.

What a report does and doesn't establish

A report establishesA report doesn't establish
What you reported, and whenA time for acknowledgment or a fixed response window
The affected surface, behavior and evidence you sentThe cause, a fix or a remediation timeline
A reference you can use to follow upA reward, safe harbor, legal protection, access, or permission to test third parties

While we review it

An issue stays open until its scope and evidence are reviewed. An acknowledgment isn't a resolution, and closing a report doesn't mean no issue existed.

What the report record is

The record answers one question: what was reported, and when. It isn't an incident notification, a security assessment, an audit artifact or a certification. For scoped review evidence, see compliance and assurance.