Connect Help
Get help starting with one personal Mac, adding another Mac, checking the Connect app, or reading your earnings and payouts.
Start or fix a Mac
I want to start with one personal Mac.
Use the guided app, choose when your Mac can help, and check its setup state.
I want to add another personal Mac.
Set up each Mac on that Mac, then check its own identity and status.
The app or my Mac isn't working.
Check you're on the Mac and account you meant to use, then find the first setup step that hasn't finished.
Earnings and Connect actions
An invitation didn't go as planned.
Review the plan you approved before you try again; a changed plan needs a new review.
My earnings or payout look wrong.
Check the account, period and unit first; an unavailable amount isn't a zero balance.
A Community Hour has a problem.
Check the venue, date and time, and keep the session unconfirmed until the venue agrees.
Privacy and energy
Who controls my data in Connect?
You choose the account, the people and the message, and reading contacts, sending and message learning are separate permissions.
How is my Mac's energy counted?
The monthly impact report marks each figure as measured, estimated or unavailable, and shows how much activity the evidence covers.
Still stuck? Contact Lithi with the app or page, its version, the time and time zone, and the notice you saw. Leave out private content, passwords, bank details and other people's information.